Clients call every day
Clients call or message to ask whether everyone is on duty, and your team has to check and reply to each one.
Client portal — headcount reporting your clients can check themselves
For businesses that place staff at client sites, such as security, cleaning, facility services or outsourced staffing — each client logs in to see the rosters, live headcount and attendance for its own sites. Fewer calls asking "is everyone here today?", and clients never see payroll, wages or rates.
Before OrgFlow
Common problems
Building headcount reports by hand
Rosters and attendance have to be compiled into a report for each client manually.
Worried about data leaking to clients
Sending files to clients risks including employees' payroll or wage rates.
How it works
How client Portal works
Turn it on when you have external clients
It is optional — businesses without external clients simply do not turn it on.
Give each client access
Create separate access per client, linked to that client's sites.
Clients see live headcount
Planned vs on duty vs missing, plus the roster for their own sites.
Attendance they can view and print
Clients open the attendance grid and shortfall vs contract for their own sites and can print them — built from the same data as the back office.
Key capabilities
What it does
Only their own sites
Each client sees only its own sites, never another client's.
Live headcount
See planned, on-duty and missing headcount for each site.
Site rosters
Clients view the roster for their own sites without asking for files.
Attendance grid + shortfall vs contract
Clients see the attendance grid and how many are short against the contract, and print it themselves — less manual reporting.
No payroll, wages or rates
Clients see staff names, photos and check-in/out times at their own sites, but never payroll, wages or rates.
Same data as the back office
Uses the same data as the ERP and employee app, with the main database hosted on servers in Thailand and data separated per company. The portal is currently in Thai.
Who it’s for
Businesses that use it
Contract-Service Firms
Security, cleaning or facility services that let clients check headcount at their own sites.
Construction & Field Services
Teams stationed at project sites, letting the client see how many people actually showed up.
Factories & Warehouses
Providers placing staff at client factories or warehouses.
Hotels & Lodging
Contractor teams stationed at client hotels, letting the client check headcount themselves.
FAQ
Questions about client Portal
Does every business need the client portal?
No. It is optional for businesses that place staff at client sites — if you have no external clients, you do not need to turn it on.
What can clients see?
Rosters, live headcount, the attendance grid (staff names, photos and check-in/out times) and shortfall vs contract — for their own sites only, and printable.
Can clients see employee payroll?
No. The portal never shows payroll, wages or rates.
Can clients see each other's data?
No. Access is separate per client, and each one sees only its own sites.
Do we need to enter data separately for the portal?
No. The portal uses the same data as the back office and the employee app.
All connected in one system
Other OrgFlow features
Shift Scheduling Software
Shift scheduling and duty rosters by post and branch, with understaffed or over-plan slots highlighted
Time & Attendance System
Clock in and out with face scan + GPS on mobile, tablet kiosk, QR or NFC instead of a punch clock
Online Time Clock App
Staff clock in on their own phones with a face scan — opens in the browser, nothing to install, works offline
Payroll Software
Payroll at each branch's rate, from actual hours for shift staff, with payslips on mobile
Online Leave & Approval System
Submit leave, OT and advance requests from mobile, with multi-step approvals along the chain of command
Salary Advance & Expense Requests
Staff request from mobile, multi-step approvals, batch transfer documents, automatic payroll deductions
Employee Mobile App
Clock in, view shifts, request leave and see payslips on mobile — no app-store install
Social Security & Withholding Tax
Social security, withholding tax and provident fund in the payroll run, SSO and PND 1 report export, 50 Tawi certificates
Field Reports & Patrol Rounds
Field reports with photos from mobile, checkpoint patrols verified by GPS + QR, and cross-department work tickets
Accounting, Inventory & Purchasing
Accounting, stock, requisitions and purchasing in the same system as payroll — turn on only the modules you need
Let our team walk you through it
See it with your own business's way of working — the form takes under a minute. Our team will get back to you to schedule an online demo and help set up your company when you're ready.
- Online demo at a time that suits you
- Self-service Excel import, plus onboarding help
- Start from 1 branch
- Send the form — it reaches our team immediately
- We call you back on the number you entered to set a time
- See the system online with your business's way of working
Contact us
Book a walkthrough or request a quote on one page · under a minute, we call you back